Privacy Policy
The Privacy Policy Page serves as a comprehensive document outlining how an organization collects, uses, and protects personal information from its users. It details the types of data collected, the purposes for which it is utilized, and the measures taken to ensure data security. This page is essential for fostering transparency and trust between the organization and its users, ensuring compliance with legal standards and regulations regarding data privacy.
Privacy policy
This
Privacy Policy was last updated on 17 Jan 2025
Pet Supply Uk T/A Bargains Galore, is
a sole trading organisation, incorporated under the laws of England and Wales,
whose registered office is at Caerleon Road, Newport, Gwent, NP19 7LW (?€?Pet
Supply Uk?€? ?€?We?€?).
Pet Supply UK?€?s data protection and
privacy measures are governed by the (i) the General Data Protection Regulation
((EU) 2016/679) (?€?GDPR?€?) and any national implementing laws, regulations
and secondary legislation, in the UK and then (ii) any successor legislation to
the GDPR or the Data Protection Act 1998 (?€?Data Protection Legislation").
1. Introduction
2. Personal data and Basis for
Collection
3. If you fail to provide personal
data
4. How is your personal data
collected?
5. Purposes for which Pet Supply UK
will use your personal data
6. Change of purpose
7. How your personal data may be
shared
8. How Pet Supply UK stores personal
data
9. Personal Data Retention
10. Your Rights
11. Children
12. Complaints
13. Questions and Contact information
1. Introduction
This privacy policy sets out how Pet Supply UK uses and protects
any information that you provide to Pet Supply UK (including information
provided through the website www.petsupplyuk.com
or other websites through which Pet Supply UK provides its services to
you (?€?Websites?€?)).
Pet Supply UK is a Pet Supplies business based in the UK which
aims to help standardise supply chain processes through its standards and
services (?€?Services?€?). As such
Pet Supply UK may process personal data of its members, customers, contacts and
visitors to its Websites.
2.
Personal data and Basis for Collection
For the purpose of Data Protection
Legislation, where personal data is provided directly to Pet Supply UK through
use of the Website, email, or other means Pet Supply UK will be a data
controller (as defined in the Data Protection Legislation) of such information.
Where Pet Supply UK is provided with information only for the purpose of performing
a contract or where Pet Supply UK cannot determine the use of such information,
Pet Supply UK will be data processor (as defined in the Data Protection
Legislation) of such information.
Pet Supply UK may collect, use, store
and transfer different kinds of personal data about you which Pet Supply UK
have grouped together as follows:
- Identity Data including names, username or similar identifier, title, job title,
directorships.
- Contact Data including
billing address, delivery address, email address and telephone numbers.
- Financial Data including bank account and payment card details.
- Transaction Data including details about payments to and from you and other
details of products and services you have purchased from Pet Supply UK.
- Usage Data including
information about how you use Pet Supply UK?€?s Services or submit an
enquiry or query through the Websites.
- Marketing and Communications including your preferences in receiving marketing or surveys
from us and our third parties and your communication preferences.
- Additional Information including additional information you chose to provide to us.
Unless
you provide such information to us to customise the service we may provide to you,
Pet Supply UK does not process any Special Categories of Personal Data about
you (this includes details about your race or ethnicity, religious or
philosophical beliefs, sex life, sexual orientation, political opinions, trade
union membership, information about your health and genetic and biometric
data). Nor does Pet Supply UK collect any information about criminal
convictions and offences.
3. If you fail to provide personal data
Where
you fail to provide personal data when requested, Pet Supply UK may not be able
to perform the contract it has or is trying to enter into. In this case, Pet
Supply UK may have to cancel the Services/Purchase order but we will notify you
if this is the case at the time.
4. How is your personal data collected?
Pet Supply UK use different methods
to collect personal data from and about you including through:
- Direct interactions. You may give us your Identity, Contact and Financial Data by
filling in forms or by corresponding with us by Live chat, post, phone,
e-mail or otherwise. This includes personal data you provide when you:
- apply for the Services;
- give us some feedback or complete a survey;
- request marketing to be sent to you; or
- create an account on our Websites.
- Third parties. We may receive personal data about you from various third
parties, including your employer.
5. Purposes for which Pet Supply UK will use your personal data
Set out below is a description of all the ways we plan to use
your personal data, and which of the legal bases we rely on to do so. We have
also identified what our legitimate interests are, where appropriate.
Note that we may process your personal data for more than one
lawful ground depending on the specific purpose for which we are using your
data. Please contact admin@petsupplyuk.com if you need details about the specific
legal basis we are relying on to process your personal data.
|
Purpose/Activity |
Type of data |
Lawful basis for processing
including basis of legitimate interest |
|
To register you as a new customer
or member and verify your |
(a) Identity |
Performance of a contract |
|
To process and deliver the Services
including: |
(a) Identity |
Performance of a contract Necessary
for |
|
To respond to queries and enquiries |
(a) Identity |
Legitimate interests (to offer
similar services or offers) |
|
To undertake any marketing to you |
(a) Identity |
Legitimate interests (to offer
similar services or offers) |
|
Business Performance ?€? To manage
our business performance |
(a) Identity Data |
Legitimate interests (to improve
the services we provide) |
|
Events ?€? To enable us to provide
events to you which take |
(a) Identity Data |
Legitimate interests (to tailor
events) |
6. Change of purpose
Pet Supply UK will only use your personal data for the purposes
for which it was collected for, unless we reasonably consider that we need to
use it for another reason and that reason is compatible with the original
purpose. If you wish to get an explanation as to how the processing for the new
purpose is compatible with the original purpose, please contact admin@petsupplyuk.com .
If we
need to use your personal data for an unrelated purpose, we will notify you and
we will explain the legal basis which allows us to do so. Please note that we
may process your personal data without your knowledge or consent, in compliance
with the above rules, where this is required or permitted by law.
7. How your personal data may be shared
Personal data that Pet Supply UK
collects in accordance with this Privacy Policy, may be shared as follows:
- with third party consultants selected by Pet
Supply UK, such as survey providers, product checkers and logistic
companies;
- with other international Pet Supply UK member
organisations;
- where information is shared through public
platforms in accordance with the provision of the services and products
ordered or Pet Supply UK?€?s Coupon Issuer services;
- with marketplaces such as Amazon;
- where Pet Supply UK is under a duty to
disclose your personal data to comply with any legal obligation, or to
enforce or apply Pet Supply UK?€?s terms and conditions and other
agreements;
- with third party debt recovery agencies;
- to protect the rights, property, or safety of
Pet Supply UK and its customers, or others. This includes exchanging
information with other companies and organisations for the purposes of
fraud protection and for compliance with laws; and
- with third parties to whom we may choose to
sell, transfer, or merge parts of our business or our assets.
Alternatively, we may seek to acquire other businesses or merge with them.
If a change happens to our business, then the new owners may use your
personal data in the same way as set out in this privacy notice.
8. How Pet Supply UK stores personal data
For secure storage, Pet Supply UK ensures that it stores your
personal data within the UK.
Pet Supply UK may share your personal data with some third
parties who are based outside the EEA. In this case, Pet Supply UK will ensure
that the appropriate security measures and processing provisions are in place
to protect your personal data. Data security
We
have put in place appropriate security measures to prevent your personal data
from being accidentally lost, used or accessed in an unauthorised way, altered
or disclosed. In addition, we limit access to your personal data to those
employees, agents, contractors and other third parties who have a business need
to know. They will only process your personal data on our instructions and they
are subject to a duty of confidentiality.
9. Personal Data Retention
We
will only retain your personal data for as long as necessary to fulfil the
purposes we collected it for, including for the purposes of satisfying any
legal, accounting, or reporting requirements. Generally, we keep personal data
in accordance with our internal retention procedures, which are determined in
accordance with our regulatory obligations and good practice. These retention
periods depend on the nature of the information, and are subject to change. If
you have any questions in this regard, please contact us using the details
below.
10. Your Rights
Under certain circumstances, you have
rights under Data Protection Legislation in relation to your personal data.
These include the right to:
- request access to your personal data;
- request correction of your personal data;
- request erasure of your personal data;
- object to processing of your personal data;
- request restriction of processing your
personal data;
- request transfer of your personal data; and
- right to withdraw consent.
To exercise any of the above rights
please email your request to admin@petsupplyuk.com
.
Where
you exercise your right to erasure or where information is deleted in
accordance with Pet Supply UK?€?s retention policy, please note that after the
deletion of your personal data, it cannot be recovered, so if you require a
copy of this personal data, please request this during the period Pet Supply UK
retains the data.
11. Children
The
Website is not intended for children. Pet Supply UK will not knowingly collect
any personal data from persons under the age of 18 and will immediately delete
any such data subsequently so determined.
12. Complaints
If you would like to make a complaint in relation to how Pet
Supply UK may have stored, used or processed your personal data, you have the
right to make a complaint at any time to the Information Commissioner's Office
(ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). Pet Supply UK would, however,
appreciate the chance to deal with your concerns before you approach the ICO so
please contact us in the first instance.
Changes to this Privacy policy and your duty to inform us of
changes
As and when necessary, changes to this privacy policy we will
posted here. Where changes are significant, we may also email all our
registered users with the new details, and where required by law, will we
obtain your consent to these changes.
